Last updated: October 30, 2023
This Privacy Policy describes how Lottomatrix USA, LLC, Lottomatrix NY, LLC and Lottomatrix Corp., d/b/a Jackpot.com (“Jackpot.com”, “we”, “us”, or “our”) collects, uses, shares, and safeguards your personal information. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
This Privacy Policy applies to information collected on or through our website and mobile app (collectively, the “Service”) and to information collected when you contact Jackpot.com directly through our customer service line. Note that the Service is only available in Texas. If you are not physically located in one of the aforementioned states, you are prohibited from using the Service.
You can click on the following links to go directly to the corresponding sections of this Privacy Policy.
Information We Collect and How We Collect It
Information You Provide to Us
We collect personal information directly from you when you provide it to us. The types of information we collect may include:
- • Account and Profile Data. We collect information when you sign up for an account and when you create a profile, including where we need to verify your identity in accordance with applicable laws and regulations. Examples of such information may include your name, email address, phone number, physical address, date of birth, government-issued identification number (such as a copy of your license, your Social Security Number, or passport), and account username and password.
- • Communications Data. We collect information when you communicate with us, such as when you request additional information about our company; sign up to receive our e-mail newsletters, alerts, or promotional messages; or inquire about career opportunities. We may also collect information when you interact with us on social media. Examples of such information may include your name, contact information, the date and time of your communications, online identifiers, social media profile, and the content of your communications.
- • Payment and Financial Data. We collect the payment and financial data necessary to provide you with the Service. Examples of such information may include credit or debit card number, bank account number and routing number, PayPal account information, Venmo account information, and Apple Pay information. We do not store your complete banking account number or payment card number on our systems. Note that we may review the current balance of the bank accounts you link to the Service at any time.
Information We Collect Automatically
When you use our Service, we may collect certain information by automated means, such as cookies, pixel tags, web server logs, and other similar technologies. The types of information we collect may include:
- • Device Information. We collect certain information about your browser and the device you use to access our Service. Examples of such information include your device type, browser type, Internet protocol (IP) address, general location of your device, operating system, internet service provider, time zone settings, session time, and other technical information about your device.
- • Usage Data. We collect information about your interactions with our Service. Examples of the information we collect may include pages visited, links clicked, access date and times, referring website, and identifiers associated with browser cookies, web beacons, and similar technologies we deploy on our Site.
- • Location Data. We collect the GPS location associated with your device in order to comply with our legal obligations.
For more information, please see “Cookies and Similar Tracking Technologies” section below.
Information We Obtain From Other Sources
We may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you choose to login to our Service through a third party service or social media account, we may collect information from that platform or service.
Cookies and Similar Tracking Technologies
We and our service providers use cookies, web beacons, and similar tracking technologies to collect certain information when you interact with our Service. The types of technologies we may use include:
- • Cookies: Cookies are small files that a website sends to your computer’s hard drive through your web browser that enables the website to recognize your browser and capture and remember certain information. Most web browsers allow you to reject or delete cookies through their settings preferences. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.
- • Web Beacons: A “web beacon” (also called a “pixel tag” or a “clear GIF”) is a small graphic image placed on website pages or in electronic communication that can be used for such things as counting the users who have visited those pages, clinked on links, opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- • Web logs: When you visit and interact with our Service, we record certain information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
We use the information collected through tracking technologies for several reasons, including:
- • To ensure our Service operates properly and efficiently.
- • To improve our Service.
- • To understand and save your preferences for future visits.
- • To help us analyze the use and performance of our Service, including site traffic and site interaction so that we can offer better experiences and tools in the future.
- • To monitor our networks and the visitors to our Service for security purposes, including detecting and preventing fraud.
We may also use third-party analytics services on our Service to monitor and analyze the use of our Service. For example, we use Google Analytics to help us analyze your use of our Service. To learn more about how Google collects and processes data, please visit https://policies.google.com/technologies/partner-sites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
How We Use Information
In addition to the purposes and uses described elsewhere in this Privacy Policy, we collect and use information for the following purposes:
- • To provide you with the Service.
- • To verify your identity and account information, and to comply with our legal requirements.
- • To communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues or feedback.
- • To conduct analytics and develop new features and offerings.
- • To send marketing and promotional materials.
- • To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property or safety of Jackpot.com and our users, employees or others.
- • To debug, identify and repair errors that impair existing intended functionality of our Service.
- • To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
- • To operate and improve upon our business and lawful business activities, such as to maintain our accounts and records, to conduct research and perform analytics, to manage our relationships, and for any other business purpose that is permitted by law.
- • For such other purposes as you may consent (from time to time).
How We Share Information
In addition to the specific situations discussed elsewhere in this policy and in our Terms of Service, we disclose information in the following situations:
- • Affiliates. We may share information with our corporate affiliates (g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control).
- • Service Providers. We share information with third parties that perform services to support our business and internal operations. Among other things service providers may help us to operate the Service, process payments, provide technical support, send communications, provide audit services, or assist with the other activities described in this policy.
- • Other Third Parties. We may disclose your information in response to subpoenas, warrants, court orders, government inquiries or investigations, or in connection with any other legal process, or to comply with relevant laws and regulations. We may also disclose your information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.
- • Payment Vendors. We work with third parties to provide you the ability to deposit and withdraw funds when using the Services. If you choose to make a deposit or withdrawal, we may share your information with our payment vendors. For example, if you choose to make a deposit or withdrawal through PayPal, we will share your information with PayPal as to complete the transaction.
- • Business Transactions. If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
- • Other Disclosures with Your Consent. We may ask if you would like us to share your information with other third parties who are not described elsewhere in this policy.
Your Choices
Certain jurisdictions give you a right to make the following choices regarding your personal information.
- • Access To Your Personal Information. You may request access to your personal information, confirmation that we have information about you, or request to receive access to your data in a portable, machine-readable format.
- • Deletion Of Your Personal Information. You may request that we delete your personal information. You should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another business purposes.
- • Emails. You can opt out of receiving promotional emails by following the unsubscribe instructions in emails you receive from us. If you decide not to receive promotional emails, we may still send you service-related communications.
- • Updating Your Personal Information. You may update your personal information through your account or by contacting us as indicated in the “Contacting Us” section below.
- • Do Not Track Signals. Some Internet browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. Because these features are not yet uniform, our Service does not currently process or respond to “Do Not Track” signals.
- • Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP”.
Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.
You may exercise the rights described above by contacting us as indicated in the “Contacting Us” section below. If you disagree with how we handled a request, you may appeal our decision by contacting us with the subject line “Appeal”.
Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the date you last used the Services, or your address. We may also ask you to provide a signed declaration confirming your identity.
How We Protect Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Our Service requires you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
Children’s Privacy
Our Service is not intended for or directed to children under the age of 18 and we do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, you are prohibited from using the Service.
International Data Transfers
The Service is only available in the United States. If you access the Service from any country outside of the United States, you understand that your personal information will be transferred to the United States and that your use of the services will be governed by U.S. law, this Privacy Policy, and our Terms of Service.
Third Party Links
For your convenience, we may provide links to social media platforms, websites, and other third-party content that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note that we have no control over the privacy practices of websites or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about what information is collected and how it is used and/or shared.
Changes To Our Privacy Policy
We may update our Privacy Policy from time to time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy.
Our Privacy Policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
Contacting Us
If you have any questions, comments, or concerns about our privacy practices, please contact us using the information below.
help@jackpot.com
2261 Market St #4991
San Francisco, CA 94114
Effective Date: September 23, 2022